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Get Everyone Onboard: Winning Buy-In for Your 2026 Event Tech Transformation

You’re standing in your 2026 budget meeting, explaining how digital check-ins could cut those 30-minute lines at the entrance. A colleague interrupts: ‘What if people don’t want to use it?’ Another chimes in: ‘And how much is this going to cost us, really?’

You might have the slickest tech plan in hand, but if you don’t show you’ve really heard your team’s worries or explain it in terms that matter to them, it’s tough to get them on board. Let’s break down how to make your case for a 2026 event tech transformation and how eShow’s suite of solutions can help you deliver.

Start with the Why: Make It About People, Not Just Platforms

When you’re asking your team to try something new, rattling off tech features won’t win. What people want to hear is how it’ll make their lives easier, whether they’re managing the event or attending it. For example:

  • Faster check-ins, fewer lines: No one loves waiting. A streamlined digital registration system (like eShow’s Registration Management) means attendees move from entrance to engaged in minutes.
  • Personalized journeys: Imagine attendees getting real-time recommendations for sessions or exhibitors based on their interests, thanks to integrated data and agenda tools.
    Less chaos for staff: Digital solutions reduce the stress of juggling spreadsheets, badges, and paper forms.
  • Smarter workflows, more impact: Streamlining processes means your team can do more with fewer resources. Digital tools help save time, reduce costs, and free up staff to focus on creating meaningful experiences and not just chasing paperwork.

When your colleagues see how these changes directly address common pain points, they’ll be more open to exploring solutions.

Bring Data, Not Just Ideas

You might be picturing interactive floor plans and instant surveys, but your CFO’s thinking: ‘Show me where this saves us time or makes money.’ That’s when data and real-world examples help your case.

And don’t forget internal metrics. If past events had check-in bottlenecks, data gaps, or poor post-event engagement, share that. Help stakeholders see that sticking to old methods comes with hidden costs.

Acknowledge Risks, Offer Solutions

Resistance often stems from fear: of cost overruns, tech failures, or a painful learning curve. Rather than dismiss these concerns, acknowledge them and show how you’ve thought them through. When you show in the room that you’ve anticipated the bumps, maybe even pulling up a plan B slide, that’s when heads start nodding. Consider covering solutions like:

  • Cost efficiency: Digital platforms like eShow’s customizable solution cut down on the hassle of juggling five different vendors (registration, exhibits, mobile app, conference management) and bring it together in one place.
  • Ease of adoption: Platforms that offer modular, integrated tools mean teams can phase in digital elements gradually.
  • Support and training: Point out that partners like eShow provide training, technical support, and dedicated account managers to guide implementations.
  • Extension of your team: eShow provides expert on-site support, training for temporary or volunteer staff, and top-tier customer service through our call center and data teams — helping with reconciliations, refunds, and attendee troubleshooting so your event runs smoothly and your team has time to focus on other aspects of the event.

Share a Vision of Integration, Not Just Tools

Imagine your marketing team watching leads flow directly into their CRM, or your event staff seeing real-time attendee counts on their dashboard without chasing down paper lists. It all clicks together into one seamless system. 

For instance, describe a future event where:

  • Registration data flows directly into lead retrieval tools, so exhibitors can follow up faster.
  • A single dashboard shows real-time attendance, session engagement, and sponsor activations.
  • Both in-person and virtual attendees feel part of the same experience, supported by hybrid tools.

eShow’s platform is built for this kind of end-to-end integration. No more chasing down spreadsheets or tracking badges by hand. The pieces just connect and your team breathes easier.

Build Allies Early

Getting organizational buy-in isn’t a solo act. Identify champions across departments who will benefit from the transformation. For example:

  • Sales teams may love richer lead data from digital badge scans.
  • Marketing teams can use session analytics to shape content strategy.
  • Finance teams may appreciate cleaner reconciliation from integrated registration and payment systems.

Involve these stakeholders early, gather their input, and invite them to help shape the proposal. When marketing and sales both say ‘we need this,’ the room stops pushing back.

Pilot Before You Pitch Big

If leadership is wary of a full digital overhaul, suggest a pilot program. That first win could be using eShow’s Registration Management tool at a small expo to show how technology can help events run more efficiently. This not only builds confidence but it also gives you data to leverage when making a case for more tech investment. Suddenly, leadership’s not so wary of the bigger leap. 

Frame Your 2026 Event Tech Transformation as an Ongoing Journey

Digital transformation isn’t a one-and-done task. Make clear that your vision is about continuous improvement, with each event building on the last. Highlight how solutions like eShow’s evolve with your needs whether that’s adding an event website, new gamification features, or advanced analytics.

That narrative shifts the conversation from “one big risk” to “a thoughtful, step-by-step strategy.”

It’s About More Than Tech

It’s not the event website or app they’ll remember. It’s that moment when an attendee says, ‘Wow, I didn’t expect that to go so smoothly,’ as they breeze past the check-in line. That’s what gets people on board.With tools that fit the way your team works, you can spend less time putting out fires in 2026 and more time creating moments that people talk about long after the doors close. From registration to conference management to mobile engagement, eShow’s modular event management solutions give your organization the confidence to take that next step with confidence.

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Frequently Asked Questions: Your Guide to eShow’s Event Management Solutions

Planning and executing successful events takes more than just technology. It requires a combination of the right tools, strategic support, and a partner who understands how to keep everything running smoothly. eShow offers complete event management solutions designed to help planners save time, improve efficiency, and deliver better outcomes. Below are answers to the most frequently asked questions about how eShow can help you manage your events with greater confidence and control.

1. What are event management solutions and how does eShow support them?

Event management solutions refer to the full set of tools and services used to plan, organize, and manage events from start to finish. eShow provides customizable modules that cover registration, exhibitor, tradeshow, and sponsorship management, mobile event apps, virtual platforms, and post-event reporting. Each module is designed to work together as one complete system.

2. How does eShow help reduce check-in times and improve the arrival experience?

With on-demand badge printing and digital check-in tools, eShow helps eliminate long lines and delays at the registration desk. Guests can check in quickly, and planners gain real-time visibility into arrivals. These solutions help create a smooth and professional first impression.

3. How can eShow help me better manage exhibitors and sponsors?

Managing your exhibit hall should feel efficient and rewarding, not overwhelming. eShow’s exhibitor management system makes it easy to create and update your floor plan, manage booth sales, and keep everything organized in one place. The intuitive interface simplifies booth assignments and gives you a clear view of availability in real time. Exhibitors and sponsors can update their own profiles and materials, reducing the back-and-forth and freeing up your time. Built-in tools like lead capture and post-event reporting help you demonstrate value and build stronger relationships year after year.

4. Why does a reliable lead capture tool matter?

Because it directly impacts how your exhibitors measure success. When lead capture works seamlessly, exhibitors can focus on real conversations instead of juggling paperwork or worrying about missed opportunities. eShow’s lead capture tools ensure that every scan counts, with real-time notes, lead scoring, and easy data exports that streamline follow-up. The result is a smoother experience for your exhibitors and stronger ROI that keeps them coming back.

5. How does eShow’s mobile event app improve attendee engagement and event experience?

They make it easier for participants to connect, explore, and take action. eShow’s mobile event app puts schedules, maps, and personalized agendas at attendees’ fingertips, helping them navigate your event with ease. Features like real-time push notifications, live polling, and in-app messaging keep engagement high throughout the day. Paired with tools like digital check-in, lead capture, and real-time updates, you create a connected experience that keeps everyone informed, involved, and ready to return.

6. Can I integrate eShow with my current systems?

Yes. eShow integrates with a wide range of systems, including AMS, CRMs, payment gateways, marketing platforms, and more. Our team works closely with you to keep your data connected and secure without disrupting your existing processes.

7. How does eShow support sustainability in events?

eShow helps planners reduce waste by offering digital alternatives to printed materials. On-demand badge printing, paperless exhibitor kits, and mobile apps all help lower your environmental impact while improving the overall event experience.

8. What makes eShow different from other event platforms?

eShow offers more than software. We combine 26 years of experience with strategic insight and personalized support. Our modular approach allows you to select only the tools you need, while our team works closely with you to configure them for your specific goals. You receive both powerful technology and expert guidance in one solution.

9. How do I know which eShow solutions are right for my event?

Every event has different needs. Whether you are planning a trade show, annual conference, or multi-day hybrid experience, our team will help you identify the tools that best fit your objectives, audience, and budget. We offer scalable solutions tailored to your event size and structure.

10. How do I get started with eShow or request a demo?

You can request a results-driven personalized demo with our event solutions experts. We will guide you through the most relevant features for your event and provide a customized quote based on your needs.

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Mid-Year Check-In: 5 Smart Event Technology Shifts to Make Before Fall

Insights from the Experts at eShow

As summer begins, it is an ideal time for event professionals to reassess, refine, and recharge their planning strategies. The fall season often brings a wave of events and with it, increased pressure to deliver seamless, high-impact experiences. Whether you are organizing conferences, trade shows, or association meetings, making smart event technology moves now can help you stretch your budget, save time, and reduce planning stress.

Here are five strategic shifts to consider, based on insights from eShow’s 26 years of experience helping planners run better events.

1. Reevaluate Your Event Tech Stack for Efficiency and Integration

If your current systems are disconnected or require repetitive tasks, now is the right time to consider an all-in-one event management solution. Using multiple systems often results in fragmented data and more manual work.

Expert insight: Centralizing registration, exhibit floor management, and reporting in one platform allows you to simplify operations and focus more on event outcomes rather than logistics.

2. Optimize Lead Capture Before Your Fall Exhibitors Arrive

Happy exhibitors are more likely to return, and their satisfaction often depends on their ability to capture and follow up on leads. With fall shows approaching, upgrading your lead retrieval software now can ensure your exhibitors are equipped to succeed.

Expert insight: Provide customizable lead capture tools that let exhibitors rate leads, add notes, and download reports. This not only increases their ROI, but also enhances your show’s long-term exhibitor retention.

3. Improve First Impressions with On-Demand Badge Printing

A smooth check-in process sets the tone for the entire event. On-demand badge printing allows for quick, efficient check-in while also minimizing waste from unused pre-printed badges.

Expert insight: Self-check-in kiosks can reduce staffing needs and give your participants a modern, professional first impression. They also help support sustainability goals by only printing what is necessary.

4. Use Real-Time Data to Inform Fall Event Planning

Your event data should not sit unused until after the event. Real-time insights allow you to adjust strategies while your planning is still in motion.

Expert insight: Track registration trends, session interest, and engagement now so you can refine your marketing, improve the event flow, or highlight high-demand content areas.

5. Move from Manual Outreach to Automated Communication

Effective communication increases engagement and improves the overall event experience. If you are still manually sending emails or reminders, it is time to explore automation.

Expert insight: Automated campaigns can deliver personalized touchpoints such as reminders, updates, and surveys. This frees your team to focus on higher-level planning while maintaining strong connections with participants.

Bonus: Prioritize Sustainability in Every Tech Decision

Event organizers are under growing pressure to align with sustainability goals. Whether you are reducing printed materials or offering hybrid attendance options, your event technology choices play a key role in minimizing environmental impact.

Expert insight: Incorporate digital solutions wherever possible to reduce waste and create a greener event. This approach appeals to participants and sponsors who prioritize sustainability and demonstrates your commitment to environmentally responsible practices.

Plan Smarter Now for a Smoother Fall Season

If you want your fall events to run more smoothly, now is the time to assess where your tools and processes can be improved. From intuitive floor plan management and onsite badge printing to automation and analytics, the right updates today can lead to stronger outcomes tomorrow.

See how eShow can help you plan smarter and execute more effectively.

Explore eShow Solutions for Fall Events

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Your Guide to Selecting the Best Lead Retrieval Tool

Planning an event means balancing a hundred moving parts, including timing, logistics, budgets, and of course, the experience you’re delivering. However, there’s one thing that should never be overlooked, which is capturing and managing leads in the exhibit hall. The right lead retrieval tool can make a huge difference in ensuring your exhibitors see real results from their investment in your event.

As event planners, we understand how important it is to get this right. Here’s what you need to know before selecting a lead retrieval solution for your next event.

What Is Lead Retrieval?

Lead retrieval is a tool that helps exhibitors collect and manage contact information from people they meet at an event. Most commonly, this data is pulled through badge scanning or QR codes, which makes the process fast, accurate, and automated.

When you invest in a smart, user-friendly lead capture system, you enhance the exhibitor experience and increase the overall value of your event.

Why Lead Retrieval Matters for Your Event

As an event planner, you want to ensure your exhibitors walk away with value. Lead capture does more than capture contact information; it enables exhibitors to qualify leads, prioritize follow-ups, and ultimately increase ROI from the event.

Here’s why investing in the right solution matters:

1. Delivers Measurable ROI for Exhibitors

Exhibitors come to events to connect with potential buyers. The right solution helps them capture qualified, organized, and actionable leads, which means faster follow-ups and more conversions. When exhibitors see real results, they are more likely to return and invest more in future events.

2. Drives Exhibit Sales

A strong lead retrieval system makes your booth packages more attractive. When you can demonstrate that your event helps exhibitors meet the right contacts and close deals, it becomes easier to sell space and increase revenue.

3. Improves the Attendee Experience

Good lead capture solutions integrate seamlessly into your event ecosystem. Attendee information can be quickly and reliably scanned, interactions are smoother, and data is handled responsibly, creating a professional, streamlined experience.

4. Provides Strategic Data for Planners

Integrated lead retrieval software gives you visibility into traffic flow, engagement levels, and behavioral trends. These insights help you optimize future events, make smarter programming decisions, and demonstrate value to stakeholders.

5. Reduces Risk and Builds Trust

A reliable and compliant system ensures that data is accurate, secure, and privacy-conscious. This builds confidence among exhibitors and attendees that their information is handled with care and protects you as the event organizer by ensuring only verified and validated individuals interact with each other.

In short, the right lead retrieval system isn’t just a tech upgrade, it’s a growth engine for your event.

What to Look for in Lead Retrieval Solutions

Choosing the right system comes down to understanding your event’s needs and what you want to achieve. Here are the key features to look for:

  • Ease of Use
    The software should be intuitive, requiring minimal setup and training for your exhibitors.
  • Scalability
    Whether you’re organizing a small trade show or a large conference, the system should scale to fit your event’s size.
  • Privacy and Compliance
    Ensure the software complies with data protection standards.
  • Exhibitor and Onsite Support
    Look for a provider that offers dedicated exhibitor support and experienced staff onsite. eShow delivers hands-on assistance before, during, and after the event to help exhibitors make the most of their lead capture tools.
  • Reliability
    Choose a tool that’s proven to work under the pressure of live events. Ensure your lead retrieval system has a track record of being dependable.

Using Lead Retrieval to Maximize Your Event’s Value

Lead retrieval is more than just an operational necessity, it’s an investment in your event’s overall success and growth. High-quality lead capture tools can enhance exhibitor ROI, drive booth sales, and provide actionable insights, all while increasing your event’s value. Here’s how you can strategically integrate lead capture into your event’s broader goals:

  • Boost Booth Sales
    Offering a high-quality lead capture tool makes your exhibit packages more attractive. When exhibitors know they will walk away with qualified, actionable leads, they are more likely to reserve space and return year after year.
  • Gain Actionable Insights
    When combined with session tracking, check-in processes, and mobile app engagement, lead retrieval provides a detailed understanding of attendee behavior. This enables you to refine your event layout, enhance content, and boost engagement, ensuring future events are even more impactful.
  • Enhance Post-Event Value
    Giving exhibitors easy access to manage their own follow-up data helps them convert leads faster. When exhibitors succeed, your event gains a reputation for delivering results, making it easier to grow in the future.

If you are looking to improve the exhibitor experience and create a more engaging, data-driven event, eShow’s eConnect Lead Retrieval offers a comprehensive solution. With over 26 years of experience, eShow understands how to deliver seamless, reliable lead capture for events of all sizes.

Take a quick look at our webinar to discover how eConnect Lead Retrieval boosts exhibitor ROI and elevates your event:

Lead Capture That Works for You: Drive Exhibitor ROI and Increase Value

In this webinar, our lead retrieval expert, Lawrence Givens, Director of Onsite Solutions at eShow, demonstrates how eConnect Lead Retrieval simplifies lead capture, improves exhibitor engagement, and delivers measurable value across your events.

Watch the Webinar Recording

By integrating the right lead retrieval tool, you can turn every interaction on the show floor into an opportunity for growth and stronger exhibitor relationships. Explore how eConnect Lead Retrieval can support your next event’s success today.

Ready to learn more? Let us know how we can help you get started.

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5 Expert Secrets to Drive Impactful Event Growth

If there’s one thing we’ve learned in over two decades of planning events, from intimate association meetings to large-scale conferences, it’s this: growth doesn’t happen by chance. It happens through intentional design.

Whether you’re looking to expand attendance, drive higher attendee engagement, or increase revenue, event growth comes down to strategic choices that center your audience, streamline operations, and deliver value before, during, and after the event. Here are a few “secrets” successful planners don’t always say out loud… but absolutely rely on behind the scenes.

1. Don’t Just Know Your Audience. Anticipate Their Needs.

Too many events are planned for people rather than with them. Always start with insights: surveys, behavior data from last year’s event, social media feedback, and even informal calls with longtime participants. The more you understand their goals, the more targeted (and successful) your programming and event marketing become.

Pro Tip: Use registration data and session attendance to personalize the event marketing for next year. Segment communications on interests or professional levels to improve response.

2. Automate Administrative Tasks to Elevate the Experience

Success stalls when planners are overwhelmed by logistics. Use event technology to manage badge printing, check-in, session tracking, and lead capture. This gives you more time to focus on strategy, programming, and engagement, which are the true drivers of growth.

Bonus: A smoother process improves perception. Quick check-in and easy badge pickup leave a strong first impression and set a positive tone for the rest of the event.

3. Focus on Engagement, Not Just Attendance

You can grow your numbers, but if people are zoning out or skipping sessions, the event is not reaching its full potential. Create interactive moments and build touchpoints that invite interaction—think guided networking, live polls, speaker Q&A sessions, and casual areas for spontaneous conversations.

And yes, mobile apps help. But they need to do more than list agendas—they should drive action and connection, enhancing attendee engagement and overall event success.

4. Revenue Grows When Relevance Is Clear

Sponsors and exhibitors don’t come back unless they see ROI. Work closely with your sales team to strengthen your value proposition. Highlight the quality of leads, opportunities for exposure, and measurable post-event impact. When exhibitor goals align with attendee interests, growth naturally follows.

Pro Tip: Provide matchmaking tools and post-event analytics that demonstrate long-term value beyond booth traffic.

5. Keep Improving, Even If It’s Working

One of the most dangerous things we hear from other planners is, “We’ve always done it this way.” Growth demands evolution. Do a full debrief with your team and vendors after every event. What worked? What felt clunky? What do attendees want more of?

If you’re not changing, you’re falling behind.

Pro Tip: Feedback is critical for continuous improvement in your event strategy, and it keeps your events innovative and relevant.

Final Thoughts: Growth Isn’t Just Bigger. It’s Better.

A “bigger” event doesn’t automatically mean a better one. True growth shows up in attendee satisfaction, sponsor retention, and your own bandwidth as a planner. When your systems are solid, your content resonates, and your team has time to think creatively — that’s when events take off.

And trust us: the smartest growth event strategy is the one that leaves you with more time to innovate and less time scrambling behind the scenes.

By incorporating these event planning strategies and focusing on attendee engagement, event marketing, and leveraging event technology, your events will thrive, attracting more attendees, sponsors, and long-term success.

At eShow, we specialize in providing event management solutions that streamline logistics, enhance attendee engagement, and deliver measurable results. Our comprehensive platform helps planners manage everything from registration to post-event analysis with ease, ensuring your events run smoothly and exceed expectations.

Connect with us today to learn how we can help you elevate your next event to drive long-term, impactful, and sustainable growth. 

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The Power of On-Demand Badge Printing: Ditch Long Lines and Late Nights

For many event planners, the traditional method of badge management involves pre-printing badges and organizing them alphabetically for distribution. This approach, while seemingly straightforward, often results in a plethora of logistical challenges. The sheer volume of attendees can make managing these badges cumbersome and prone to errors, which can detract from the overall event experience.

Inefficiencies and Delays

Pre-printing badges inherently comes with the risk of inaccuracies, such as incorrect names or affiliations. This necessitates additional resources to make corrections, often at the last minute. Furthermore, pre-printed badges require organizers to manually sort and stuff them into holders—a time-consuming task that can extend well into the night before the event. These inefficiencies not only increase operational costs but also strain staff resources, leading to fatigue and reduced productivity.

  • Errors and last-minute changes often create unnecessary stress.
  • The process leaves little room for personalization, missing an opportunity to enhance the attendee experience.

Cumbersome Check-In Processes

The reliance on pre-printed badges can lead to long check-in lines as attendees wait for staff to locate their badge among hundreds or even thousands. This not only delays entry but also sets a negative tone for the event, potentially affecting attendee satisfaction and engagement from the outset.

  • Long wait times can lead to frustration, diminishing excitement.

The initial check-in interaction is a critical touchpoint that impacts the event’s image.

eShow badge printer


The Power of On-Demand Badge Printing

On-demand badge printing offers a dynamic solution to these challenges, providing a seamless and efficient alternative that benefits both organizers and attendees. This technology transforms the check-in process, creating a more fluid and positive experience for everyone involved.

Real-Time Personalization

With on-demand badge printing, badges are created at the point of check-in, allowing for real-time personalization. This ensures that each badge is accurate and up-to-date, reflecting any last-minute changes in attendee information. This level of customization enhances the attendee experience by ensuring that each participant receives a badge that accurately represents their identity and affiliation.

  • Real-time personalization enhances networking and interaction.
  • The ability to include QR codes or RFID tags integrates seamlessly with other event technologies.

Streamlined Check-In Experience

By eliminating the need to sort through pre-printed badges, on-demand printing drastically reduces check-in times. Attendees can simply provide their registration information, and their badge is printed instantly. This rapid process minimizes wait times and allows attendees to enter the event promptly, improving overall satisfaction and engagement from the start.

  • Staff can engage with attendees more personally, improving customer service.
  • A streamlined process creates a positive atmosphere from the outset.

Resource-Efficient

On-demand printing reduces waste by minimizing the number of unused pre-printed badges. It also decreases the need for additional staff to manage badge distribution, allowing event planners to allocate resources more effectively.

  • Sustainability: Reduces environmental impact through minimized waste.
  • Cost-efficient: Focus resources on critical aspects of event management.

Implementing On-Demand Badge Printing

For event planners looking to implement on-demand badge printing, understanding the necessary tools and technologies is crucial. Successful integration of this system requires careful planning and consideration of various factors.

Choosing the Right Technology

Selecting the right badge printing software and hardware is essential for smooth implementation. Ensure the solution integrates seamlessly with your registration systems and provides user-friendly interfaces for both staff and attendees.

  • Look for cloud-based solutions and mobile compatibility.
  • Choose systems that support scalability and include security features for data protection.

Training and Setup

Proper training for staff is vital for the efficient operation of on-demand printing systems. Staff should be familiar with the software, troubleshoot common issues, and understand the check-in flow.

  • Conduct mock check-in sessions to ensure efficiency.

Train staff on customer service skills to enhance attendee interaction.

eShow badge


Real-World Success


Corporate Events

On-demand badge printing has greatly streamlined large-scale corporate events. Attendees appreciate the quick, accurate badge printing and the personalized experience. This flexibility is crucial in maintaining a professional image and ensuring success.

Non-Profit Fundraisers

For non-profits, on-demand badge printing has been a game-changer. It reduces check-in times and creates a more welcoming atmosphere for donors, improving engagement and long-term support.

Conclusion

On-demand badge printing is a transformative solution for event planners seeking to enhance efficiency and attendee experience. By reducing long check-in lines and eliminating the need for late-night badge stuffing, this technology allows organizers to focus on what truly matters—delivering an exceptional event experience.

Ready to revolutionize your event check-in process?

Explore eShow’s on-demand badging solutions, designed to enhance efficiency, personalization, and sustainability. Our experts are here to help you implement the perfect badging solution for your next event. Connect with an eShow expert today to streamline your event management and leave a lasting impression on your attendees.

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Achieve Event Success with eShow: Unmatched Client Support

At eShow, we believe that when our clients succeed, we succeed too. We are committed to offering excellent event management support which makes us different from others. We prioritize transparency in our client support, there are no fees or unwarranted complexities. Our only goal is to provide you with a quick, easy, and stress-free support experience tailored to your needs.

If you’re a new client ready to get started or an existing client looking to enhance your event management, eShow’s expert support is here to help. We provide the tools and resources you need to reach your goals and plan successful events.

We invite you to learn firsthand how eShow’s unmatched support and client success strategies can transform your event experience. Sign up for our upcoming webinar, “Beyond Support: Partnering for Event Success,” to gain expert insights and discover how our approach to client support makes all the difference.

The eShow Advantage: World-Class Client Support

eShow isn’t just another event management platform; it’s a solution built around your success as an event planner. Our commitment to offering outstanding event production support is one of the key reasons our clients continue to choose eShow for their event needs. From the initial onboarding process to ongoing guidance and education, we ensure that your events run smoothly from start to finish.

What sets eShow apart from other platforms is our client-first approach. Our dedicated product support team works closely with you, ensuring you not only understand how to use our tools but also know how to leverage our resources for maximum impact.

How eShow Delivers Exceptional Client Support

  • Seamless Onboarding: From the moment you sign up, we guide you through every step of the process. Our team provides tailored resources, including a comprehensive Welcome Packet and easy-to-navigate portals, to ensure a smooth transition and successful event setup.
  • Dedicated Client Support Team: With eShow, you’re never left on your own. Our product support team is readily available to answer questions and assist you in overcoming challenges you may encounter. We’re renowned for our quick response times, ensuring any issue is addressed promptly and efficiently, providing you with the best support. 
  • Expert Guidance at Every Step: With decades of experience in the industry, we provide expert strategies and insights to help you fully optimize the use of our products and services. Whether it’s guidance on event management, reporting, or tools, we ensure you have everything you need to succeed.

The Key to Long-Term Event Success

At eShow, our goal is to empower you to take control of your event planning and management. Our client success strategy focuses on long-term relationships rather than one-time solutions. By understanding your unique needs and challenges, we tailor our support to help you achieve continuous improvement and growth.

  • Customized Solutions: Every event is different, which is why eShow’s solutions are flexible and scalable. Our team collaborates with you to design personalized strategies that align with your event objectives, ensuring the best outcomes.
  • Ongoing Support and Education: eShow support doesn’t stop after onboarding. We continue to provide valuable resources and training, so you can stay ahead of industry trends and improve your event management processes.
  • To further support you, our 24/7 Help Center acts as your central resource for submitting support tickets, accessing instructional guides, exploring frequently asked questions, and more. 

Additionally, eShow University serves as an online resource hub designed specifically for you. This platform provides valuable insights on product updates, expert advice, and strategies to maximize your eShow experience.

Unlock Game-Changing Insights

Join us for an exclusive webinar where our client success and support experts will take you behind the scenes of eShow’s unmatched client support experience. Learn how our team goes beyond traditional support to deliver proactive solutions, real-time assistance, and personalized guidance—ensuring you maximize the value of eShow’s event management support solutions.

Beyond Support: Partnering for Event Success Webinar

  • Date: Wednesday, March 26, 2025
  • Time: 1:00 p.m. CST

Register to secure your spot today!

Experience the eShow Advantage

If you’re looking for an event management solution that offers unrivaled support and guarantees client success, eShow is the right choice. Let us help you streamline your events and achieve success faster with the right tools, resources, and support.Unlock your event’s full potential by utilizing eShow as your trusted advisor and thought partner with a personalized demo from our experts.

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Top 3 Best Practices for Event Registration

Streamlining event registration and check-in processes is essential for a smooth and successful event.

Efficient registration and check-in processes significantly improve the attendee experience and establish the tone for the entire event. They also reduce staff workload and help maintain data accuracy.

Importance of Streamlined Registration and Event Check-In

Effective registration and check-in processes are vital for several reasons:

  • First Impressions: The registration process is often the first contact attendees have with your event. A smooth experience sets a positive tone.
  • Data Accuracy: Accurate registration data is crucial for event planning, marketing, and post-event analysis.
  • Time Efficiency: Streamlined processes save time for attendees by reducing wait time and event staff by improving the event planning process.

Top 3 Best Practices for Event Registration

  1. Simplify the Registration Process: A complicated registration process can deter potential attendees. To make it easier, require only essential information and offer multiple registration options. Utilizing eShow’s Registration Management System allows you to create user-friendly forms that gather necessary data without overwhelming registrants.
  2. Automate Emails: Providing immediate confirmation emails to attendees is crucial. Automated confirmation emails reassure attendees that their registration is complete and should include event details, payment confirmation, and any necessary instructions. eShow’s platform can automatically send customizable eBlasts and detailed confirmation emails. This helps to reduce the workload for event staff. It also ensures timely communication, which improves attendee satisfaction.
  3. Utilize Smart Technology Solutions: Transitioning from traditional check-in methods to modern technologies will significantly enhance the attendee experience. Innovative solutions like digital registration kiosks, print-on-demand badges, QR code scanning, and mobile app systems dramatically reduce wait times — while providing an effortless process that elevates the entire event for your attendees.

Enhance Engagement and Support

Incorporating these best practices not only streamlines registration and check-in but also enhances attendee engagement. Tools like eShow’s mobile app can facilitate real-time updates, notifying attendees of session changes or important information.

By leveraging these three best practices and eShow’s advanced event technology, you’ll offer a smooth, efficient experience that keeps attendees excited to return year after year.

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Best Practices for Event Registration and Check-In

Streamlining event registration and check-in processes is crucial for ensuring a smooth and successful event. Efficient registration and check-in not only enhance the attendee experience but also reduce administrative burdens and improve data accuracy. This blog post will highlight the best practices for event registration and check-in, emphasizing the benefits of eShow’s Registration Management System.

The Importance of Streamlined Registration and Check-In

Effective registration and check-in processes are vital for several reasons:

  1. First Impressions: The registration process is often the first point of contact attendees have with your event. A smooth, hassle-free experience sets a positive tone.
  2. Data Accuracy: Accurate registration data is essential for event planning, marketing, and post-event analysis.
  3. Time Efficiency: Streamlined processes save time for both attendees and event staff, reducing wait times and administrative tasks.
  4. Security: Efficient check-in processes help ensure that only registered attendees gain access to the event, enhancing security.

Best Practices for Event Registration

1. Simplify the Registration Process

A complicated registration process can deter potential attendees. Simplify the process by requiring only essential information and offering multiple registration options.

Example: Use eShow’s Registration Management System to create user-friendly registration forms that collect necessary data without overwhelming the registrant.

2. Automate Confirmation Emails

Automated confirmation emails provide attendees with immediate reassurance that their registration is complete. These emails should include event details, payment confirmation, and any necessary instructions.

Example: eShow’s platform can automatically send customized confirmation emails, reducing the workload on event staff and ensuring timely communication.

3. Registration Paths Based on Attendee Type

Create customized registration paths based on attendee types such as speakers, exhibitors, and general attendees. This personalization helps gather relevant information and improves the registration experience.

Example: Use eShow’s system to set up different registration workflows for various attendee types, ensuring that each group provides the necessary details pertinent to their role at the event.

Best Practices for Event Check-In

1. Use Digital Check-In Solutions

Digital check-in solutions, such as mobile apps and QR code scanning, streamline the check-in process and reduce wait times.

Example: eShow’s Mobile Event App enables digital check-in through QR code scanning, providing a fast and efficient entry process for attendees.

2. Implement Onsite Check-In Kiosks

Self-service kiosks allow attendees to check themselves in, freeing up staff to handle other tasks and reducing congestion at the check-in area.

Example: Set up eShow’s check-in kiosks to provide attendees with a quick and easy way to check in upon arrival.

3. Provide Real-Time Updates

Keeping attendees informed of any changes or updates in real-time enhances their experience and reduces confusion.

Example: Use eShow’s mobile app to send real-time notifications about session changes, speaker updates, or other important information.

4. Prepare for Onsite Registration and Badge Printing

Allow for onsite registration to accommodate last-minute attendees. Ensure that the process is as streamlined as possible to avoid long lines and delays. Effective onsite registration can significantly enhance the attendee experience, especially for those who register last minute or have changes to their registration details.

Example: eShow’s Registration Management System not only supports onsite registration but also goes a step further by providing dedicated onsite staff to assist with the registration process. This means that event organizers can rely on experienced professionals to handle last-minute issues, and ensure a smooth flow at registration desks. Additionally, eShow offers remote kiosks that can be strategically placed in satellite locations, allowing attendees to register or check in from various points of the main event venue. These kiosks are fully integrated with eShow’s system, enabling real-time updates and badge printing on the spot, further reducing wait times and enhancing convenience for attendees.

By leveraging eShow’s comprehensive onsite registration services, including professional support staff and remote kiosks, event organizers can ensure a seamless and efficient registration experience that meets the needs of all attendees, from early registrants to last-minute walk-ins.

5. Train Your Staff

Ensure that all event staff are well-trained in using the registration and check-in systems. This will help them assist attendees quickly and efficiently, resolving any issues that arise.

Example: Conduct training sessions using eShow’s support resources to familiarize your staff with the platform and its features. Utilize eShow’s available onsite support staff to help ensure your event runs smoothly.

The Benefits of eShow’s Registration Management System

eShow’s Registration Management System offers a comprehensive solution for streamlining registration and check-in processes. Key benefits include:

  1. Customization: Create customized registration forms and processes tailored to your event’s specific needs.
  2. Automation: Automate tasks such as confirmation emails, payment processing, and data integration.
  3. Integration: Seamlessly integrate with CRM systems, payment gateways, and other event management tools.
  4. Efficiency: Reduce wait times and administrative burdens with digital check-in solutions and onsite kiosks.
  5. Support: Access eShow’s extensive support resources for training and troubleshooting.

By implementing these best practices and leveraging eShow’s Registration Management System, you can ensure a smooth, efficient, and enjoyable experience for your attendees, from registration to check-in and beyond.For more information on how eShow’s Registration Management System can benefit your event, book a demo today.

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From Planning to Execution: A Step-by-Step Guide to Seamless Event Management

Organizing a successful event involves meticulous planning, flawless execution, and effective post-event analysis. With numerous moving parts, from registration and marketing to on-site management and post-event reporting, event organizers need a reliable and comprehensive solution to manage the entire process seamlessly. eShow offers a suite of integrated tools designed to streamline every phase of event management, providing a one-stop location for organizers to plan, execute, and analyze their events with ease.

Below is a step-by-step guide on achieving seamless event management, from initial planning to post-event analysis.

Efficient Pre-Event Planning

  1. Setting Clear Objectives

Begin by defining the objectives of your event, such as the number of attendees or sponsors, type of audience, revenue targets, or engagement goals. These objectives will help guide your planning and marketing strategies. With eShow’s comprehensive Registration Management System, event organizers can set up customized registration forms that align with these objectives, capturing all necessary attendee information.

  1. Streamline Event Registration

An efficient registration process is critical to maximizing attendance. eShow’s Registration Management System allows for a user-friendly, customizable registration experience. You can create branded registration pages, integrate secure payment gateways, and set up early bird discounts to encourage quick sign-ups.

Best Practice: Use eShow’s automated email confirmation and reminder features to keep attendees informed and engaged before the event, ensuring they have all the information they need well in advance.

  1. Leverage Marketing Tools

Promoting your event effectively is essential to increasing awareness, driving registration, and engaging your target audience. To maximize the impact of your event marketing, consider using a variety of tools and channels to reach potential attendees and keep them engaged.

Example: To maximize event visibility and drive registrations, use a multi-channel approach that includes email marketing, social media, content marketing, and partnerships with influencers. Segment your audience to tailor messaging, utilize social media to create buzz, and retarget potential attendees who haven’t yet registered. Regularly monitor campaign performance to optimize your strategy and improve engagement.

Seamless Event Execution

  1. Manage Speaker and Session Logistics

eShow’s Conference Management tools provide robust support for handling all details related to speakers and sessions. This tool allows you to manage speaker submissions, organize session schedules, track speaker bios, and ensure all sessions align with your agenda. 

Best Practice: Utilize eShow’s Meeting Logistics Manager (MLM) to create and manage function sheets, Banquet Event Orders (BEOs), and expense reports, ensuring that all event details are meticulously organized.

  1. Optimize Attendee Experience with the Mobile Event App

Enhance the attendee experience with eShow’s Mobile Event App, which offers features such as interactive maps, personalized schedules, real-time updates, and networking tools. This app helps attendees navigate the event, find relevant sessions, and connect with other participants.

Example: Encourage attendees to download the app beforehand and use it to receive instant notifications, participate in live polls, and access all event-related materials digitally, reducing the need for printed materials thereby promoting sustainability and increasing attendee engagement.

  1. On-Site Registration and Check-In

Ensure a smooth on-site registration and check-in process with eShow’s Registration Management System. eShow provides both on-site registration kiosks and remote check-in options, allowing attendees to check in quickly and efficiently. Dedicated onsite support staff can help manage walk-ins, handle last-minute issues, and reduce wait times.

Best Practice: Utilize eShow’s self-service kiosks and digital badge printing to speed up check-in and eliminate long lines, enhancing the attendee experience from the moment they arrive.

  1. Managing Exhibitor Engagement

eShow provides essential support to show managers in managing exhibitor engagement and booth sales. eShow’s team offers onsite support to help with booth sales for future events, ensuring strong exhibitor participation and engagement.

Example: Use eShow’s lead retrieval tools to capture attendee information electronically, which exhibitors can access in real-time, providing them with the data they need to maximize their engagement and follow-up after the event.

Comprehensive Post-Event Analysis

  1. Collect and Analyze Feedback

Gathering feedback is crucial to understanding what worked well and what needs improvement. eShow’s platform offers robust survey tools that allow you to create and distribute post-event surveys to attendees, speakers, and exhibitors.

Example: Use these surveys to collect detailed insights into attendee satisfaction, session ratings, and overall event experience. This feedback is essential for making data-driven decisions for future events.

  1. Evaluate Event Performance with Analytics

eShow’s Exhibition and Tradeshow Management tool provides tools for collecting valuable post-event feedback through surveys and the Mobile App. Event planners can use this feedback to gain insights into attendee satisfaction, session preferences, and overall event effectiveness. By analyzing this data, organizers can identify which sessions were most engaging, evaluate the success of their marketing strategies, and pinpoint areas for improvement in future events.

Best Practice: Analyzing feedback helps refine future event planning, from optimizing session topics to improving logistics based on attendee experiences.

  1. Plan for Future Events

Leverage the data and insights collected to start planning for future events. Use data to identify trends, understand attendee preferences, and make improvements to your event planning strategy. eShow’s platform integration with CRM systems allows for the transfer of data, enabling you to nurture relationships with attendees, exhibitors, and sponsors long after the event is over.

Example: Use eShow’s tools to keep your audience engaged year-round by sending follow-up communications, exclusive offers, and updates about future events.

Achieve Seamless Event Management with eShow

From pre-event planning to post-event analysis, eShow offers a comprehensive suite of tools that streamline every aspect of event management. By leveraging these integrated solutions, event organizers can enhance the attendee experience, optimize operational efficiency, and make data-driven decisions that contribute to successful events.To learn more about how eShow’s suite of products can help you manage your next event from start to finish, book a demo today.

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