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Why AI Is Increasingly Important for Event Planning and Management

As an event planner, you must be on the lookout for ways to improve the event experience and ensure that your attendees make the most of their interaction. In the modern era, this means that you need to embrace the concept of artificial intelligence (AI) and understand that there are many ways to use these tools to make your event a success. Certainly, this is an ever-changing landscape as new products emerge, and existing products develop, and you’ll always need to be flexible and ready for the next “big thing.” In the meantime, here are six ways that you can capitalize on AI when planning your next masterpiece.

1. Early Planning

When you have to start with a clean sheet of paper, you need all the help you can get. You may be given a brief by a client but will still need to do a lot of detailed work. You have to locate venues, open discussions with appropriate vendors, and even reach out to people who may be interested in attending your event once it springs to life. In the past, you may have had to do all this manually, trawl through records or reach out to industry sources. Today, you may be able to use AI algorithms to find those perfect matches in a fraction of the time.

2. The Ubiquitous ChatBot

According to Exhibitor Magazine, the global chatbot market is expected to grow at an annual rate of more than 24% per year, reaching a value of $1.23 billion in 2025. While this is hardly new technology and, in fact, can be traced back half a century, the chatbot is nevertheless an element of AI that you simply cannot do without.

When you incorporate chatbot software, it can interact with people with a very high level of efficiency and can mimic human conversation remarkably well. You can program your chatbot to handle a wide variety of different questions at the event, and this will take a lot of the pressure off your staff members. Users can “talk” naturally or type questions and expect a considered answer.

Use the chatbot to handle all your frequently asked questions, give access to the event schedule and provide valuable feedback at the end. This will generate real-time insight into how attendees feel, their satisfaction levels and their reaction to your overall support. And the good news is that chatbots are relatively affordable these days – and scalable to any size of event.

3. It’s All in the Presentation

If you’re organizing a multifaceted event where attendees can choose their own agenda and where you may have multiple breakouts or peripheral meetings, AI is your friend. You can create a matchmaking engine powered by AI, which can provide recommendations to each attendee, so they can make the most of their participation.

The AI can analyze each attendee’s profile or behavior to suggest the most appropriate breakout. This will overcome the random nature of large events and make sure that these people are using their time most efficiently. Use the information you may gather during registration or other accessible data (if you have the permission) to make this type of AI work best.

4. There Is an App for That

You can use a variety of other apps on the event to further personalize the experience. If you have attendees from many different countries, remove the language barrier with a translation app powered by AI. Create a separate application to provide collateral so that you do not have to rely on paper handouts or schedules. 

This AI can also generate a survey to gauge satisfaction, and this can be rolled out at the point of delivery or midway through your event. You will get timely feedback and won’t have to wait for attendees to respond manually, as this often leads to lower quality data. eShow Event Management Solutions created a personalized event app that can be used as a mobile hub for all info on your event, connect with all attendees, and provide event support from start to finish!

5. Handling Safety and Security

You need to ensure that your venue is as secure as possible and that attendees are well cared for. Use AI to help confirm each attendee through biometric registration or facial recognition. You’ll be able to scan your guest as they pass from one part of the event to another and avoid close contact with a human being. Of course, in these socially distant days, that can only be a good thing.

Utilizing a pre-existing RF ID method to contact trace and provide safe parameters for your attendees is a great way to increase non-invasive COVID event processes.

6. Help with Forward Planning

You may have a finely tuned “gut feeling” that can tell you whether your event was a success or not, but still, you need measurable data so that you can make the next event more successful. Consequently, you need to use AI to gather that data, examine your event metrics and calculate your bottom line. 

Using the aforementioned apps, you’ll be able to gather a lot of this data during the event itself and before your attendees forget the details. You may even be able to make changes on the fly, but principally, you will get granular and high-quality data that can aid with your future decisions and planning.

With this type of focused data, you will know whether your keynote speakers were a success, whether people could navigate their way through the event and whether they felt that their time was used effectively. Use the information gathered by your AI today to improve the performance of your AI software on future events.

Crafting Your Event Management Solution

Whether you plan something that is in-person, digital or hybrid, you will need a raft of support and specific tools to help manage your event ecosystem. This is why you should turn to an industry-leading event management company like eShow. Here you will find professional tools and web-based solutions that can help you plan any size of event from beginning to end – and all underneath one umbrella. For example, build a registration hub at the outset, create a floor management plan, or handle attendee housing and travel. Make use of the Virtual Event Management platform, an all-inclusive solution that is built on experience.

So, as you put more of your faith in AI, work with a company like eShow to integrate these methods and make your next event a roaring success.

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How to Go Rogue with Your Venue Choice to Make the Attendee Experience Special

When the effects of the pandemic first became evident, some people were quick to predict the demise of the event industry. People simply wouldn’t want to meet each other face to face anymore in this “new world,” they hypothesized. Every type of meeting or event would now need to become virtual, and the industry would have to adapt accordingly. Of course, this opinion was premature, and the long-term effect short-lived, as the human condition will always require one-on-one interaction. As such, events will undoubtedly survive, but organizers will need to look at their offerings in a new light. They will need to be more creative, and especially when it comes to those venues. What do they need to take into account going forward?

Technology Expands Choice

Connected technology has been around for some time and was a part of the event picture prior to the pandemic. Indeed, PCMA discussed the challenge to the event organizer back in 2018 but went on to talk about how this type of tech could impact venue selection. Today, cheaper and easier to access technology can open up venues that may once have been unable to cope or even impractical.

Moving Away from Predictability

This ties in nicely to a bigger overall trend in the event industry: to move away from the conventional and to “go rogue” when it comes to venue selection. Today, people want far more than just a predictable conference room, so organizers can often inspire attendees by choosing something unique or special based on the demographic or overall aspiration.

Safety First

Further, safety is still on the top of the list for event requirements and is likely to remain so for some time. While the pandemic should slowly fade into the background, the after-effects will linger, and potential attendees will make crucial decisions based on their perception of safety.

Off the Beaten Track

Consequently, why not move away from the traditional, easy to access convention center and look for something more rural. Your attendees may feel more inspired if they are closer to nature and safer when it comes to potential exposure to not just strangers but city center pollution and other factors.

Experiential

Many attendees are looking for a real experience in everything that they do. If your venue has a “wow” factor or can present them with an “Instagrammable” moment, they may be more likely to attend and give you positive feedback at the end. The venue’s draw will attract delegates, and your client may be far more likely to engage if they believe that their customers, suppliers or staff will be happier.

Better Learning Environment

If your event is educational, you may provide a more suitable and creative learning environment, should you go rogue. After all, adults are more likely to retain information if they receive it in a positive external environment. In this case, as they enjoy a positive sensory experience, they are likely to remain engaged and take on board more information. As such, you should find a venue that is as far away from a conventional conference room as possible. By doing so, you can avoid any predictable setup and get off to a better start.

Pros and Cons of the Conventional

It’s much easier to choose a conventional venue and especially when it comes to design, set up and delivery. After all, hotels are fully focused on this area as they earn the majority of their profits from events like this. They have full-time staff members who are only too keen to help an event organizer produce something special, and they will, within the constraints of the space available, do their utmost to please.

Yet, there is only so much that you, as an event organizer, can do with a space that is designed to please as many different tastes as possible. As “easy” as it may be to work within this environment, it’s a lot harder to be inspirational and to generate that much-needed “wow” factor.

Unusual Venues May Have Complications

If you set out to find an unusual venue, you have to take on the added complications. After all, meetings or events may not be their primary focus by the very nature of these venues. Some venues may never have organized an event of any kind, while others may be interested, but you may have to deal with additional issues.

Timing

Consider timing carefully. The venue may not be available around the clock like a typical hotel or convention center. The management team may have to consider business interruption and its effect on their existing clientele or bottom line.

Clarity

It may also be more difficult to get a clear picture of how your event will look when everything is set up, so you can create a successful event. You need to work closely with the venue to see exactly what they can achieve as you envision the end result. Above all else, make sure that you use all the available space effectively with creativity to the fore if you’re going to get the best return on both your objective and investment.

Fewer Restrictions

On the flip side, your unusual venue may come with fewer restrictions. As they may also be working with a clean sheet of paper and have not staged the type of event before, they may well buy into your creative thinking. This is not always the case when it comes to a conventional venue, where there are often strict rules and regulations to adhere to.

Budgetary Help

You may also find that you have more leeway from a budgetary perspective. An up-and-coming destination may not have set aspirations, and venue hire costs may be lower.

Blending Business and Leisure

The new venue may be a destination in itself, as well. You may be able to blend business and leisure by moving away from the corporate feel of that convention center.

Go outside the Box

As the event industry returns to normal, think outside of the box. Give your attendees a reason to commit and make sure that they will have the experience to remember. Sell your alternative venue on the basis of safety, accessibility and inspiration. Your delegates are far more likely to be engaged and help you achieve your ultimate objective.

Shouldering the Work

As you plan, work with partners who can make everything a lot easier. eShow can provide you with an all-in-one event management platform, from registration to session management, from general layout to revenues. When you work with eShow, you will get to worry less about the detail – and have much more time to focus on that unique venue.

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Market Small Events as Micro-Experiences

While hybrid events provide much-needed flexibility in an uncertain world, they’ve also created a new challenge for event planners and organizers. Now that attendees have the option of enjoying events from the comfort of their homes, planners must work even harder to make in-person events attractive.

The cost of travel, changing COVID restrictions, and the potential risk that comes with exposure to large crowds have all combined to make large events in exotic locations far less appealing to both organizers and attendees. While large events are still possible currently, they come with a lot of complications. This has led forward-thinking planners to embrace smaller, more exclusive events and unique “micro-experiences.” The shift has been well-received, making it likely that micro-experiences are here to stay.

What is a Micro-Experience?

Before diving into the details of how to make this strategy work for you, it’s helpful to explain exactly what we mean by “micro-experience.” In simple terms, this is a small, intimate, and hyper-personalized event that is either a stand-alone affair or an offshoot of a larger event. Micro-experiences often have a luxury feel, taking the “boutique” events of the past to a whole new level.

The Benefits of Micro-Experiences

The general consensus is that holding smaller outdoor events is a key to reducing airborne transmission risks. This makes them more appealing to attendees who are hesitant to go out into larger crowds right now. However, it’s important to remember that managing fear is not the same as creating value.

While fewer attendees may mean fewer risks, many may worry that it also means fewer opportunities to network and create new business opportunities. To overcome this concern, planners must make lower attendance numbers a selling point rather than a drawback. Luckily, this is easy to do. Aside from the potential health and logistical benefits of restricting crowd size during a pandemic, there are many other advantages of incorporating micro-experiences into your events.

While lower attendance numbers may mean attendees make fewer connections, they also focus on quality rather than quantity. A more intimate environment fosters a greater engagement with both the brand and with each other. It also allows attendees to feel like an integral part of the event, rather than just a number.

Working on a much smaller scale allows you to create unique experiences that audiences otherwise could not access. In addition, customizing every possible aspect of your event gives you the ability to appeal to a particular niche audience, fostering deeper engagement and increasing brand loyalty.

3 Successful Types of Micro-Experiences

What type of micro-experiences are the most effective? Event organizers are currently finding incredible success with exclusive luxury experiences, personal development and team-building activities, and wellness excursions. Let’s take a closer look at each.  

1. Exclusive Luxury Events

Offering exclusive, one-of-a-kind luxury experiences is one of the most effective ways to attract event attendees. From an open-air adventure on a private yacht to an event held “backstage” in an otherwise restricted area, the key to success lies in offering a truly unique and fully immersive experience. 

Limiting an event to 100 or fewer participants and including perks like live musical performances and private catering increases the appeal, particularly for attendees who have been cooped up at home for the majority of the past two years. It’s also relatively simple to incorporate a virtual audience into this type of micro-experience, allowing you to keep the in-person event intimate while also selling more tickets and attracting potential sponsorships.

2. Personal Development and Teambuilding

With smaller crowds comes the ability to offer hands-on workshops, intimate team-building activities, and other opportunities to focus on personal development. When planning these types of micro-experiences, it’s important to give attendees the VIP treatment. For example, you can turn a series of outdoor team-building games into a truly memorable experience by following it with a catered dinner on the beach and a bonfire.

3. Wellness Getaways

Many corporate events are information-heavy, making it essential to provide opportunities to briefly step away without completely checking out. Incorporating micro-experiences designed to help attendees relax and unwind will help make the overall more enjoyable and memorable. 

Incorporating activities like yoga and meditation sessions will give attendees the break they need so they can come back refreshed and ready to re-engage. Most venues can also easily set up the necessary equipment to record these sessions and broadcast them to your virtual audience as well.

Personalization is Key

Limiting the size of an event does not automatically turn it into a micro-experience. If you want to create something truly memorable, you must take personalization to a whole new level. Offering highly customized experiences will help you connect with your audience faster and more deeply by showing that you understand and care about their individual needs. 

Throughout every element of the event, ask yourself how you can create more choices for attendees. This could be anything from using movable furniture to allow guests to make their own seating arrangements to giving attendees a wealth of session options to choose from throughout the day. 

For hybrid events, it’s essential to customize the digital side as well. From choosing the way the text scrolls on the screen to offering a choice of uniquely branded cursors, there are many ways for virtual attendees to enjoy a highly personal experience. For both in-person and virtual attendees, look for ways to offer curated suggestions. Show them how they can customize the way they interact in the moment and provide personalized ideas for things they may enjoy doing between sessions.  

Prepare for the Events of the Future

All signs point to it being the perfect time to take a step back from huge events and focus on creating highly personalized micro-experiences. While planning hybrid events, it’s also important to create an incredible in-person experience while providing an equally unique virtual experience. Doing so isn’t always easy, but it’s worth it. 

eShow can show you how to create incredibly memorable micro-experiences that skyrocket your event engagement. From a full-featured virtual event management platform to gamification and travel management, we offer a comprehensive solution for all of your event planning needs. Contact us today to schedule a free demo!

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Unconventional Spaces To Make For Memorable Event Venues

While many attendees are thrilled to be heading out to in-person events again, before you know it, they’ll also be sick to death of the same-old stuff. Conventional venues are still appropriate for certain types of events, but if you don’t want to bore your guests, thinking outside the box is the name of the game.

When choosing the venue for your next event, remember that it’s not just a place where people gather to hear speakers or enjoy a cocktail hour. The event venue is a major part of the overall experience. Choose a predictable and boring venue, and there’s a very good chance your event will be… predictable and boring.

Imagine what could happen if you broke the mold and tried something new! Choosing an unconventional and unexpected venue will allow you to influence how your audience feels, encourage creative thinking, create a buzz, and spark exciting new conversations.

Are you ready to make a splash? Here’s a look at how to make non-traditional event venues work for you.

3 Rules for Choosing Unusual Event Venues

Sadly, you can’t just plop your next event out on a rural piece of farmland and expect it to be an instant success. However, if you follow these three simple rules, you’ll be well on your way to creating an event that’s both exciting and totally buzz-worthy.

1. Choose the Right Vibe for Your Brand

Unconventional event spaces are all around us – but choosing your venue is not just about finding a cool space. You also need to make sure the character of the space matches the brand’s voice and signature style.

For example, a brand breaking into the luxury market is far more suited to an event held in a mansion than one that’s out in the woods. When choosing venues, always consider what the space says about the event itself and the overall brand message.

2. Maximize the “Wow” Factor

Nobody goes home from an event and brags about the meeting room or convention center. If you want to create a buzz, make sure the venue makes an amazing first impression. Start setting the mood before attendees even walk in the front door. Look for spaces with impressive exteriors or extend an indoor venue outside. Use this space to create an experience and build anticipation. Live actors, outdoor welcome drinks, and grand entrances can all help get attendees pumped for the amazing event they’re about to experience.

It’s often even easier to make a bold first impression with outdoor spaces. They provide more opportunities to create a “Wow” factor and greater options for customization. Just remember that if you choose an outdoor venue, you’ll have to keep a sharp eye on the weather and have a “Plan B” in place.

3. Never Sacrifice Quality

You may think you’ve found your dream venue – but if the space can’t handle the logistics of your event, the dream can quickly turn into a nightmare. Many non-conventional spaces are sparse on amenities. Make sure you never sacrifice the quality of your event for the “coolness” of the space.

At a bare minimum, make sure you have sufficient power sources, good reception, and Wi-Fi capabilities. Not only will you need this for your speakers and entertainment, but you’ll also want to make sure guests can freely share photos and videos of your Instagram-worthy venue. 

It’s also critical to make sure the venue is large enough to comfortably hold all your attendees and that the bathroom situation is on-point. Check the seating capabilities, make sure all your technology will work in the space, and be sure the location is easily accessible to your guests.

If you’re thinking of using a venue where an event like yours has never been held before, give yourself enough time to assess the space, work out the logistics, and create backup plans.

Exciting Venues to Consider

Attendees are craving something different and want to attend events in places they haven’t seen before. One important key to choosing an unconventional event venue is to make sure it’s not designed specifically for events. 

Not quite sure where to start? These ideas are sure to spark your imagination.

Rural/Agricultural Locations

Farmland offers plenty of space to get creative, and a clean barn can be the perfect venue for a “shabby-chic” event. This is also a great option for brands that want to promote an eco-friendly image.  

When planning an event in a rural space, be sure to stay consistent with the theme. This is a good time to skip the upscale caterer and choose a local establishment instead.

Rooftops

The incredible view makes rooftop spaces an excellent option for many different types of events, including corporate events and pop-up dinners. During the day, guests can enjoy the picturesque view of the skyline and the streets below. Schedule an evening event to give guests the opportunity to experience an incredible sunset followed by the picture-perfect view of the city lights.

Experiential Event Venues

Planning an event at a location people already want to see creates a built-in sense of anticipation.  Some options to consider include botanical gardens, zoos, art galleries, museums, racetracks, or amusement parks. Not only are these spaces really cool on their own, but the event gives guests the chance to experience the space in a new and different way.

Architectural Spaces

Holding events in architectural spaces gives you a major opportunity to capitalize on the “Wow” factor. Some options include a train station, airplane hangar, or a warehouse. The sheer amount of space also gives you a ton of flexibility for decoration and design.

Parking Lots & Garages

When looking for a large outdoor space to hold your event, a parking lot gives you almost unlimited options. You can add tents for cover, place a band or stage in the middle, and use a circle of food trucks to define the space.

Of course, this won’t be appropriate for all types of events. To create an experience that feels a bit more upscale while still having an urban vibe, use all the same ideas but put them on the top floor of a parking garage.

Cutting-Edge Tools for Your Next Event

Moving events out of ballrooms and into fun and exciting locations requires planners and organizers to perform at their very best. No matter what venue you choose, eShow’s comprehensive suite of solutions will help you pull it off without a hitch.

Our experts are happy to help you explore your options and build a custom package for your needs. Contact us today to schedule a live personalized demo.

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Delight Your Audience With a Multi-Sensory Event

As a tike, did you own a book that had (in addition to brightly colored images) little patches of wool-like fabric incorporated into the animal images, images that you could scratch and sniff, and buttons that made squeak or chime sounds when pressed?  If so, the author/publisher of that book was on to something.  They knew that if you used your senses of touch, smell, and sound in addition to your sense of sight, you would enjoy reading that book more than a book with only words and pictures. They offered you a multi-sensory experience. 

Children aren’t the only ones who find multi-sensory experiences more enjoyable. Adults (consumers) also appreciate them, and brands would be wise to keep this in mind when planning marketing campaigns and trade shows. As your clients, these brands will rely on you, the event manager, to ensure attendees have the most pleasurable experience possible. Therefore, the more senses your attendees can engage during your events; the more positive and memorable their experience will be.  Your objective should be to design your events in emotion- and thought-provoking way.  

1.  Benefits of Multi-Sensory Events

Not only do our senses affect mood and influence activity, but it’s a scientific fact that the senses of smell, sight, and sound tend to store memories in the brain when engaged. This means that the likelihood of attendees thinking about your event in the future increases if you incorporate elements that tap into one or more of these senses.  And, of course, you want them to remember your event and your brand message, and that’s the reason you’re holding the event in the first place.

Here’s how you can create a multi-sensory experience and increase engagement at your events:

 2.  How to Host a Multi-Sensory Event

Depending on your budget, there are two ways to create a multi-sensory experience for your event attendees. If you’re working with a limited budget (or don’t want to overstimulate attendees), you can create focal points by adding small elements of sensory interest to your event. If done right, these small moments of delight can make a significant impact. Think stimulating fragrances, stunning table décor, and upbeat music between speakers.

If your budget is less constrained, you may want to immerse your attendees in a multi-sensory experience fully. Attendees will use multiple senses throughout the event, not just at focal points. This approach provides a more significant impact on memory and will engage attendees on a much larger scale. They’re more likely to remember and share details of the event for years to come. If you’re considering this approach, take a page from Essence and Toyota’s playbook.

3.  Essence & Toyota Show How It’s Done

In December 2017, ESSENCE magazine partnered with Toyota to create #SensoryWonderland, a multi-sensory event that celebrated Afrofuturism while simultaneously generating buzz for the new 2018 Toyota Camry. The event brought attention to Toyota’s Sensations campaign, which focused on drivers’ emotions and sensations when driving.

The event offered six spaces that represented buzzwords from the campaign and was designed to stimulate multiple senses: Lust, Hunger, Throb, Boom, Pulse, and Drool. Afrofuturistic imagery from the magazine was placed throughout the event, as well as performers that fit the concept.

In the Lust space, attendees were instructed to feel around the velvet-draped environment with their hands.  The Drool room offered a virtual reality experience from inside the new Camry, and the Pulse room contained a representation of the inside of a car engine that revved at full speed. In each room, there was a placard that described the experience that attendees could expect to have.

Toyota aimed to show that they valued multicultural consumers and, along with Essence (a publication with a predominantly African American readership), created a multi-sensory experience that did just that.

4.  Know Your Audience

In addition to your working budget, your decision to either implement the focal point approach or fully immerse attendees in a multi-sensory experience should depend on their needs and interests. Will they respond to an immersive, multi-sensory approach, or would they prefer something more sedate.  Are you catering to a younger demographic who are used to lively, trendy events?  If yes, they would likely appreciate the fully immersed approach. If your demographic is older and prefers more calm experiences, engage their senses on a smaller scale. Here’s where doing your research and knowing your audience pays off.

Final Thoughts

In the world of corporate events, there’s a growing trend toward full-scale immersive experiences, and audiences have come to expect that.  If you’re not meeting those expectations, you’re likely to receive less than favorable feedback and see a decrease in registrations for future events.

But, creating an event with high production quality can be challenging. Among the most common reasons for event managers to forgo making immersive, multi-sensory events are the lack of budget and time. Although an immersive experience may require a heftier budget, budget constraints shouldn’t stop you from giving your attendees what they’re looking for. 

If you’re working with a smaller budget, take the focal point approach and pepper small points of interest throughout the event. If (after doing your research) you find that your audience would prefer an experience that tantalizes the senses but your budget can’t keep up, consider sponsorship. Companies with interests and a target market similar to yours may welcome the opportunity to help cover the costs of your multi-sensory production in exchange for promotion.

However you decide to engage your audience’s senses, you’ll need a partner to help you deliver a memorable experience.  Make your role as an event manager easier by partnering with eShow. We keep our finger on the pulse of the event industry and offer clients creative and innovative ways to bring their ideas to fruition – all within budget. With our fully comprehensive event platform, we can help you not only delight your audience through multi-sensory events but also manage all aspects of your event, from vendor management to data collection and analysis.

Contact us today for a no-obligation demo.

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Improve Your Event EQ: Mindfulness, Wellness and Corporate Social Responsibility (CSR)

As an event planner, you’ve got to wear many hats. You need to be practical but creative, assertive but also compassionate. In fact, you need to be both left-brained and right-brained, even though conventional thinking says that you should be either/or. Certainly, this can make for a challenging but also satisfying career, but it will also require some careful planning along the way to ensure that you are always ready for whatever comes in front of you. In particular, you need to focus on your EQ (emotional quotient) and especially in these unusual times. What do you need to think about here?

What is Emotional Intelligence?

Most people are familiar with the concept of IQ, or the standard measure of mental capability. The term is often used in business, and there are tests to measure where you stand according to a scale. Not many people know about EQ, but it is definitely worth looking into it as an event planner.

Your emotional quotient or intelligence can undoubtedly help you to deal with the everyday stresses of event planning. It can help you ground yourself and work out why you are planning the event in question, and it can help you keep your sanity when things get awry.

If you focus on building your emotional intelligence through mindfulness, then you’ll be able to use those emotions in positive ways. You will plan more effective and more meaningful events, become more empathetic, and help to keep stress levels low all around you. In short, you could stop a problem from developing into a crisis while you help others deal with their stressors as well.

Positive Thinking

Don’t dismiss this idea as “woo-woo.” EQ is valuable, and it can help you be much more successful as an event planner. It can help you to interact with colleagues and customers more effectively and generate positive energy wherever you go. If you are seen as more successful and as pleasant to be around, success, both in personal and professional terms, will follow.

What are some of the ways to foster emotional intelligence?

  • Try to be self-reliant. Of course, you cannot run an event by yourself, and it is definitely a team game. But you must know that you have the answers within you, leading to more self-confidence.
  • Be assertive in everything that you do. Assertiveness is different to dominance or aggression and means that you need to be polite, fair, but firm. People will respect you for this, and you will generate energy at the same time.
  • Be optimistic. This is the glass-half-full approach, and while it can sometimes be challenging to think this way, get into the habit of catching yourself when you may be prone to negative thinking. There are many resources available to help you practice positivity through mindfulness. Listen to podcasts, read books, and try to interact with people who are known for their general positivity. Likewise, try to avoid those who fall on the other side of that spectrum, as negativity can certainly rub off if you’re not careful.
  • Be empathetic. This is increasingly important in today’s challenging world. Many people are going through emotional turmoil and finding it hard to cope, and you should be looking for signs of this throughout your relationships. As an empathetic event planner, you will look at each event through a different prism. You will make sure that your motives are clear, your objectives are fair and that you take the needs and wants of everyone else into account at each planning stage.

Embrace Wellness

The global pandemic has brought health and fitness into sharp perspective for almost everybody. While this has been a particularly difficult time for the event industry, it’s been an even more difficult time for millions of ordinary people who have seen heartbreak all around them or may have had to come to terms with their own mortality. This is a serious situation that needs to be addressed by every event planner as they go forward. Planners need to understand that wellness is now a top priority, and it must be incorporated, in one way or another, into each event that they run.

Soft Skills

Of course, as you develop your EQ, you will become more empathetic and want to ensure that those around you (both customers and colleagues) are doing well. You’ll want to develop your soft skills and help others around you to do the same. Consequently, each element of the event should be viewed through this lens so that you can create an event that can help others grow.

When you look at every element of your event, ask yourself whether you can improve its delivery from a wellness point of view. If you do that, you’ll make all your attendees feel more comfortable and be far more likely to attend one of your events in the future.

Eat Well

If your event features catering, look carefully at the menu. Of course, you will need to provide options, but add as many “brain-friendly” foods to the menu as possible. Work with a nutritionist, if need be, to help you strike that balance.

Mental Well-Being

If you’re organizing a conference, consider adding a breakout related to mental health and well-being issues. Don’t be afraid to raise these subjects and provide an inclusive environment where people can discuss as needed.

To Your Health

Think about general health in addition to mental well-being. Incorporate some measures to help your attendees and understand that some elements of your event could be stressful from a physical perspective.

  • Perhaps you can employ a masseur in a breakout area that can help anyone who feels particularly stiff and sore after a lengthy keynote.
  • Make sure you build breaks into every session and encourage people to wander outside in the fresh air or even engage in some quick physical activities.
  • Where you can, add some background music. You may want to read up about a theory called neuromusicology, which discusses the therapeutic effect of music on the mind and body.
  • Think carefully about your event’s color scheme. If necessary, avoid some of the darker colors and incorporate blues or yellows to aid in creativity and calm.
  • You might even consider aromatherapy. Experiment with your approach, but see if you can change the different aromas throughout the day to take into account the type of session you are planning or counter any mental fatigue after lunch. Various scents may help to calm your attendees and promote overall wellness.

Champion Your Corporate Social Responsibility

No event exists in a vacuum, and planners need to be aware of the environment all around. They need to be able to schedule some activities that recognize corporate social responsibility, to help communities in the general area during difficult times.

These activities can be powerful tools when it comes to building relationships with clients. They can provide added benefits such as increased brand recognition and an all-important “feel good” factor for participants.

Leading by Example

According to the International Association of Exhibitions and Events (IAEE), these activities are a perfect example of the positive impact of events and exhibitions on local communities. IAEE leads the way with an annual event called Humanity Rocks – a Celebration with a Cause, which has raised funds for a children’s home and shelter.

When event planners come up with a way to include meaningful activities as part of a CSR plan, everybody wins. Participants feel engaged and more loyal to the company, while you, as the event planner, are seen as somebody who goes the extra mile. Don’t forget that both you and your colleagues can enjoy that feel-good factor as well and add to your EQ at the same time.

Working with Like-Minded People

Of course, event planners need to use tools and services to help them plan and produce their events, as there is a tremendous amount of work involved. So, in this era of more accountability, corporate social responsibility, and closer engagement, it makes sense to work with a company that is wholly aligned to these principles and goals.

This is why you should engage with eShow, an organization founded in 1996 that’s helped event managers like yourself run thousands of events worldwide. eShow is an agency with a difference, however. They want to help you build meaningful and long-lasting relationships by providing a raft of services – and to help build synergy across the board.

Honesty and Transparency through Engagement

The team at eShow fully understand how an event should be produced from start to finish and can apply this expertise across all three event models – in person, virtual or hybrid. Most importantly, the team truly cares about not just you as the event planner but your team, the attendees, and the end result. After all, they are all about honesty and transparency through engagement and will never stray away from their core values. 

So, give eShow a call and see how they can help you to build that all-important event EQ.

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5 Ways to Make a Good First Impression Through Seamless On-Site Registration

Everyone wants to make a good first impression. The same is true for events: An event’s overall success hinges on creating a memorable experience—and it all starts with registration. 

The registration and check-in process set the tone for the event, so it needs to run as seamlessly as possible, which means pre-planning and segmenting your audience are a must to save money and space on-site. Plus, since COVID-19 protocols have added another level of complexity to the check-in process at live and hybrid events, it’s more important than ever to work with a holistic event management platform that checks all the boxes and understands how critical optimizing on-site registration is for an enjoyable and efficient in-person attendee journey. 

For instance, eShow—which launched in 1996 as the original event management platform and was established as a synchronized and persistent system well before the onset of pandemic—offers a host of integrated and customizable options that make it a leader in holistic platforms with a strong registration presence. Not to mention, eShow’s team understands the financial burden of staffing and the importance of planning for unforeseeable issues. 

Aside from partnering with the right platform, though, follow these effective check-in guidelines to help you save space and money while capitalizing on registrations and the attendee journey:

1. Use technology that can scan QR codes and seamlessly print badges for pre-registered guests. Alphabetized bins or using staff to hand out pre-printed badges can tie up the entire registration process, which doesn’t leave a good impression. Alternatively, print the badges on-demand. This will save significant time and space, as well as cut down on waste. 


2. Ensure your vendors are using current technology. Unlike laptops, using tablets offers mobility, makes scanning QR codes simple, and is generally easier and faster to clean. This makes for a more efficient, cleaner experience that also frees up space. Utilizing portable options such as tablets allows you to be creative with the registration area footprint and traffic flow. 

3. Drive your audience results by segmenting lists. Sending invites to guests you know will attend in person while segmenting those who will more likely attend virtually streamlines the registration process. This not only helps you prepare for space and staff requirements, but it also eliminates the inevitable uncertainty you face when sending mass invites. Extra tip: Send out a “last call for registration” messaging to potential virtual attendees who may have procrastinated signing up. This will amplify your total reach and potentially maximize your overall registration count. 

4. Choose an event platform that’s flexible. Weather, personal situations, finances, the pandemic—these are all reasons your attendees might change their mind at the last minute and switch their attending status from in person to virtual, or virtual to in person. To avoid putting out a fire on event day, utilize a flexible system that is highly adaptable to provide a more efficient experience for the event organizer and attendee.

5. Be mindful of COVID-19 protocols. Set up a separate check-in station on-site when verifying proof of vaccination, administering tests or running a health screen to keep the line moving. Choosing a vendor that offers the needed technology and staff—and also understands the importance of line fluidity—is key here.

Bottom line? When you partner with an all-in-one event management solution and vendor team that understands effective event flow, your registration process will leave a lasting impression sure to carry through the entirety of the event and even after. 
To get a customized quote and optimize your registration system, book a meeting with eShow‘s event guru’s today!

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Creating a Sense of Place and Inclusion in a Post-COVID World

You put a lot of effort into organizing and subsequently staging your event and ensuring it’s a hit with all concerned. But are your participants really looking forward to attending, or does the very thought of it fill some of them with dread? Now, more than ever, it’s time to take a very good look at your package and decide if it makes the grade. Perhaps you need some significant changes to take into account life in this new era, but what do you need to consider?

Not the Same Old, Same Old

You may go out of your way to understand your participants already. You may ask them for their feedback so you can improve your next event, and you may have created a notional “avatar” whose characteristics, demographics and personality match your target attendee. This approach is tried and tested in the event industry and is nothing new. But it doesn’t reflect the latest thinking and may not consider today’s challenging, emotional, and even anxious world.

It’s Experiential

To move to the next level, you need to make your events truly experiential. You should move away from anything generic and do your research to see how you can take advantage of your surroundings. Try to immerse your attendees in the atmosphere or eccentricity of your host town or city. See if you can create some niche experiences for them that help to lighten the overall mood.

Develop a Sense of Place

Some people call this creating a “sense of place,” but it does not mean that you should simply seize upon the first activity suggested by the local CVB. Look for something different and unpredictable and avoid anything that is purely stereotypical.

Orchestrating Serendipity

PCMA, the world’s largest network of business event strategists, have a memorable name for this approach. They call it “orchestrating serendipity,” or engineering some unexpected but meaningful moments. In fact, they go into detail about this idea in a study that the PCMA Foundation co-authored with Marriott International. The study talks about a clear sense of place, where organizers can leverage the immediate surroundings to create a much rounder experience for attendees.

Not Impressed

If your event caters to a younger demographic, you should know that this group tends to be far more interested in an experience than a bright, shiny object. They’re not likely to be impressed by a magnificently laid out ballroom with the latest in AV gimmickry. They’re more likely to be impressed by your cool activity, where they are taken to an authentic and perhaps off-the-beaten-path place to experience something that they may never have seen or felt before.

But this trend is not restricted to the younger demographic – and you may need to do something special to break the ice for a wider cross-section of your attendees.

The Introvert Attendee

Most people, truth be told, do not like walking into a crowded room full of strangers. This is particularly true in the wake of the pandemic, as people are still nervous and anxious and maybe even less likely to engage with strangers than before. It may take longer than average to unwind and strike up any conversations, and this may be a problem if your event is relatively short. Your people may not unwind in time to leave them with a good, lasting impression, and they may not have the time to cement new friendships. Consequently, they may feel somewhat empty when they leave.

Start As You Mean to Go on

Think about kicking off your event with several smaller groups and an experience of some kind, rather than bunching everybody into a generic meeting room. Look carefully around your community and ask the locals for their opinion. Find a place or an experience that “gels” with your attendees, based on the type of event and general demographic. Perhaps you can find a local artisan who is passionate about their work or a venue that is steeped in history relative to your group’s theme. Make the activity as low-key and informal as you possibly can, and make sure that it has a purpose or a hook of some kind to get your event off to a flying start.

Get out and About

Perhaps you can stage some of your breakout activities in the local community rather than at the hotel or conference center. Certainly, this may be more challenging to organize as you may have to arrange transportation and be creative with your schedule. But it will allow your attendees to see a lot more of the charm and character associated with the host town or city, and this can, in turn, make them more relaxed and open.

Try and weave some nature into the picture too. If the type of group allows and the weather plays ball, stage part of your event in an outdoor, rural spot.

Hit Two Targets

Event planners must always focus on the deliverable and make sure that they hit the target. If the conference is meant to teach people a new skill, or an exhibition is meant to sell people on a particular product or service, then this is the priority. However, a planner should also spend at least an equal amount of time to cultivate a sense of community in place. They should do whatever they can to bring people out of their shells at the very earliest opportunity and make them feel that they have made a good choice. These people will want to justify their attendance, and if you can include something unexpected and entirely outside the typical event deliverable, you will be making a difference.

Focus on Safety, Of Course

Safety is paramount today and more so than it ever was before. You always need to pay attention to cleanliness, social space, transportation methods and venue selection with this in mind. Yet if you can create a unique and safe sense of place for all your attendees, they’ll feel as if you care. They’ll enjoy a unique experience and something that they may not have been expecting. Before you know it, they’ll be raving about your style of presentation and eager to come back for more.

Get Help When You Need It

Event planning today is more complex than ever, and to help you do a job, you need to work with partners who truly care. This is why you should talk with eShow, an organization dedicated to support.

eShow helps to simplify your work by bringing many aspects under one umbrella. If you engage, you can take advantage of a comprehensive event management ecosystem of products. And remember, eShow will be there, wherever you need them. They can help you with your live, hybrid or virtual event – and will tell you what products could work best as you craft your new “sense of place”.

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Boost Event Engagement through Gamification

Thinking outside the box and keeping your audience engaged are two critical keys to any successful event. Now that virtual and hybrid events have become the norm, organizers must work even harder to keep energy high and hold their attendees’ attention.

Integrating games and competitions into events, also called “gamification,” is one of the hottest trends right now. Adding gamification to your event is one of the best ways to increase engagement, heighten brand awareness, and drive attendees to perform desired actions.

What is Gamification? The Basics

Despite its recent rise in popularity, there’s still some confusion about gamification and what it isn’t. It’s important to note that it’s not about turning your event into a big competition or creating something that resembles a fair; instead, event gamification is simply the process of incorporating game mechanics into the overall event experience. 

It works because humans, by nature, like to compete; they also feel a strong sense of satisfaction when rewarded for their efforts. Gamification taps into this psychology to drive desired behaviors in a fun and exciting way. 

Using Gamification to Drive Action

Defining your desired outcome is the first step to successfully incorporating gamification into your events. Whether you’re trying to build your prospect list, upsell to current customers, or increase brand awareness, it’s essential to know how you’ll measure your success.

While gamification can add a significant amount of entertainment to your event, this shouldn’t be the only purpose. Instead, it should always be linked to a specific goal that directly relates to the success of your event. For example, you may aim for a 30% increase in exhibitor interactions or a 25% increase in attendee referrals.

Once you’re clear on your goals, choosing the best gamification format for your event is much easier. For example, if you want to ensure your sponsors and exhibitors get plenty of traffic, you may offer points for each display they visit.

Some other ways to use gamification to drive action include:

  • Awarding points for correctly answering trivia questions during the event
  • Checking off boxes on BINGO cards for completing specific tasks
  • Hiding secret codes at various locations throughout the event space
  • Creating a scavenger hunt and awarding clues for taking particular actions
  • Offering the ability to earn titles and “level up” for completing several tasks
  • Giving points or rewards for inviting others to attend the event

Using a mobile app with gaming capabilities will help you design and launch your gamification plan. While it’s critical to have the right technology in place, simply providing access to an app isn’t enough. You’ll also need to motivate your attendees to participate in the games and make it worth their while. Do it right, and you’ll create loyal brand advocates who will be talking about your event long after it’s over.

Motivating Attendees

Since most people enjoy a bit of friendly competition, providing visual incentives like leaderboards, notifications, and personal scorecards can help keep your attendees motivated.

For in-person meetings, you may also consider giving out color-coded lanyards or badges for reaching certain levels. This will keep your gamification top-of-mind and encourage a competitive spirit.

Make sure your games are challenging enough to give participants a sense of achievement, but not so difficult or complex that attendees get frustrated or lose interest. It’s also essential to monitor your gamification in real-time. Keep an eye on how close participants are to earning awards and how engaged they are. If enthusiasm seems to be waning, make sure to send notifications reminding them how close they are to receiving a reward.

Choosing Rewards and Prizes

If you want people to get excited about your games, you’ll need prizes or rewards they want. While there are many options, ultimately, you’ll want to make sure the rewards you choose surprise and delight your guests.

For multi-day events, you may consider awarding experiences such as a VIP happy hour, a special dinner, a massage at the hotel spa, or an exclusive outing for those who reach certain levels.

Some organizations offer to donate to a charity of the winner’s choice, while others stick to traditional prizes, like a t-shirt and a coffee mug. As you choose the awards for your event, it’s crucial to think about what the prize says about your organization and the lasting impression you want to make.

Benefits of Gamification

Adding gamification to your event is an excellent way to guide your attendees to the actions you want them to take. It also makes them more comfortable, because they’ll know exactly what’s expected of them. In addition, when attendees are fully engaged, they’re more aware of their surroundings, allowing for deeper interaction with presenters and exhibitors.

Properly implemented, gamification converts “attendees” into “participants.” It helps them become fully immersed in the moment, learn new things, and get more out of the event than they otherwise would.

Gamification can create a fun and relaxed atmosphere and ensure a positive and rewarding experience. It can also significantly increase your return on investment by helping you to reach your predefined goals.

Add Gamification to Your Next Event

While the concept of gamification has created a lot of buzz lately, only a small number of organizers are currently using it to its full potential. By using gamification to upgrade your event experience now, you can ensure your events will stand out from the crowd. It will also allow you to increase both participants and sponsor engagement, encourage deeper connections, increase your session attendance, and improve the overall experience.

To learn more about how eShow can help you add gamification to your next event, request a personal demo. We’re happy to show you exactly how our mobile app works and help you choose the perfect line-up of products to ensure your next event is a stellar success.

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Bring Attendees Together Under DFI (Demand for Impact)

Many events are focused on building a brand or delivering a corporate message. These types of events have specific goals and key performance indicators (KPIs) that can help organizers prove their effectiveness. However, if your objective is to use your event to create a movement, rather than just a moment, you need to shift your focus. 

Impactful events are designed to unify attendees and empower them to spread the word and support your mission. If you want to motivate your event attendees to mobilize in a meaningful way, you need to incorporate this into your overall event plan. The following eight tips will help you do just that. 

1. Create Real Connections 

Connecting people who are passionate about a cause is an incredible way to build momentum. Make sure you facilitate personal connections and encourage engagement before, during, and after your event by offering networking opportunities and small group discussions that foster idea-sharing and problem-solving. While creating true connections can be more challenging during virtual and hybrid events, it’s critical to make sure you do so. 

To make a true impact, you’ll want to look for ways to build networks that will last far beyond the scope of the event. Remember that events have a unique ability to create a strong sense of community and foster feelings of unity and pride. Promoting your message in the right way can help create a unified vision among attendees that might not have existed before. 

2. Promote Your Message

Your event is the ideal platform to promote, advertise, and encourage support for your mission. This makes it critical to spend some time before the event begins really sharpening your message and making sure it’s both clear and actionable. Once you’ve pinned down your message and your theme, find creative ways to integrate them into nearly every aspect of your event.

Keep in mind that impactful events don’t have to be expensive or flashy, but they must share the right message in a way that truly inspires attendees. 

3. Make the Event Inclusive

Inclusivity is always important when planning events, but even more so when you’re trying to create a movement. To ensure the impact goes well beyond the time your attendees spend at your event, make sure you accommodate as many participants as you can. This may include offering on-demand viewing for those unable to view in person, or offering scholarships or mentors for people who are unable to afford the event or can’t participate for other reasons.

4. Motivate Your Attendees

When designing your event, it’s important to let attendees know they can be a key part of the solution, not just the conversation. Make sure the content provided during your event shows attendees exactly what they can do to further the cause in both the short-term and the long term. To keep motivation high, you’ll also need to demonstrate the real impact their involvement can make. 

5. Invite Memorable Speakers

The keynote speakers you choose can make or break your event. When selecting your speakers, make sure they’ll be able to engage your attendees and motivate them to take action. Try to ensure your speaker is someone attendees will look forward to seeing and who will truly connect with them. 

 You’ll also want to break up your programming with fun and interactive sessions that will allow you to hold your attendees’ attention. In addition, it’s critical to keep the energy high throughout the event. Incorporating plenty of upbeat music, exciting light shows, and other unexpected surprises can help keep everyone engaged. 

6. Create a Spectacle 

To raise awareness on a large scale, think about inviting the Guinness Book of World Records to your event. Breaking a world record is a great way to gain attention, create a spectacle, and ensure your guests have a ton of fun. 

If you decide to incorporate this into your event, don’t forget to submit press releases both before and after the event and invite both local and national media to cover it live. The more media coverage you can get, the greater impact it will have. 

7. Provide the Necessary Tools

If you’re asking your event attendees to take action (and you should be!), make sure you’re giving them the tools they need to be successful. This may be a website with an online toolkit, a private group on social media, a public social media page, or a combination of resources. 

Whatever option you choose, make sure it offers a way to keep supporters informed and connected after the event is done. This is also a great way to make virtual attendees and those who were unable to attend the event feel like they’re still an important part of the movement. 

8. Don’t Forget Your Call-to-Action 

No matter how impactful your event is, if you don’t let attendees know what you want them to do next, you wouldn’t get the results you’re looking for. Make sure you give them a task to do after the event, even if it’s small. This could include things like sharing your message on social media, making a donation that a sponsor will match, or organizing smaller events in their hometowns. 

There are a lot of options when it comes to choosing the next step. No matter what you choose, make sure your request is specific and that you can demonstrate the impact it will make. 

Impactful Events Make a Real Difference

The demand for impact (DFI) is growing in the event space. The most successful event planners will stay at the front of the curve with innovative planning and solutions. Whether you’re hosting live, hybrid, or virtual events, eShow is here to help you make your mark. We offer a large suite of tools designed to help you create impactful events and our team is happy to custom-design the right solution for your needs. Contact us today to learn more and request a personalized demo.

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